Last Updated: May 18, 2026

At Luma Stone (luma-stone.com), we are dedicated to delivering premium home decor to your doorstep across Australia. We work with a global network of logistics partners to ensure your items arrive safely and efficiently.

Delivery Timelines

Global Fulfillment

To provide you with unique, high-quality stone and decor pieces at the best possible value, our products are dispatched directly from our international fulfillment centers. This global approach allows us to manage our inventory efficiently while maintaining our administrative headquarters in Ottawa, Canada.

Tracking Your Decor

Once your order is on its way, you will receive a confirmation email with a tracking number. Please allow 48 hours for the carrier to update the tracking details in their system. You can monitor your package's journey directly via our website or the carrier's portal.

Important Delivery Information

• Address Verification: Luma Stone is not responsible for failed deliveries due to incorrect or incomplete addresses provided during checkout.
• Unforeseen Delays: While we aim for consistency, factors such as customs clearance, public holidays, or extreme weather may occasionally extend delivery times.