Last Updated: May 18, 2026

At Luma Stone (luma-stone.com), your privacy is a cornerstone of our service. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store. We comply with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988.

1. Personal Information We Collect

When you interact with Luma Stone, we collect two types of information:

• Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (processed securely via our payment gateways), email address, and phone number.
• Device Information: We automatically collect data about your device, IP address, and how you interact with our site using cookies and log files.

2. How We Use Your Information

We use the information we collect to:

• Fulfill and ship your home decor orders.
• Communicate with you regarding order status or support.
• Screen for potential risk or fraud.
• Provide you with information or marketing materials (only if you have opted in).

3. Sharing Your Information

We share your Personal Information with third parties to help us provide our services. For example, we use Shopify to power our online store and various shipping carriers to deliver your items. We also use Google Analytics to help us understand how our customers shop.

4. International Operations

Please be aware that your information may be processed in Canada (our administrative base) and other countries where our fulfillment partners operate. By using our site, you consent to the transfer of information to countries outside of Australia.

5. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@luma-stone.com.